Full Time Patient Experience Officer


Are you a driven, motivated and passionate person who wants to help people to better health?

Do you want to be a part of a fun, fast and supportive team?

Would you love to wake up each day excited to help someone improve their health?

Then you could be our next Fighting Fit Patient Experience Officer!

So get yourself ready to join a dedicated team in a state of the art clinic like no other!

BUT... you must have a passion, special drive and energy about you to get the best from people

PLUS crave the support, team work and culture of a practice that demands the very best results for EVERY patient who walks through the door.

 PLEASE ONLY APPLY if you are willing to commit, excel and get amazing results with our patients & clients!

About Us

Fighting Fit is a well-established, progressive practice known for delivering excellent patient outcomes in a fun and friendly environment. We are continuing to expand due to a popular following amongst patients, medical referrers, strong networks and an excellent community reputation.  

Our family owned company is committed to helping all of our team to reach their full potential both professionally and personally by providing all the support necessary for you to reach your goals in career and life. 

We believe in boosting our strong reputation with the best fit for our current team and awesome patient following. 

To apply, be ready to go through a multi step recruitment process, which may take a few weeks. But we guarantee that the position is worth it! 

The successful applicant will have the opportunity to enter our vibrant and energetic team on a full time salary with some great incentives so you are rewarded for hard work and importantly loyalty.  

Whether you are young & energetic, but lacking experience, or you are more experienced and want to expand your career opportunities and reach your true potential. 

Either way we would love to meet you! 

About You!

  • You are a smart, driven and motivated person
  • You are super passionate about helping people lead a better life through gaining great health care
  • You strive to work in a job that is professional & driven, yet fun and flexible
  • You are very outgoing, friendly and enjoy making people feel comfortable and at ease 
  • You are full of energy and are an "A team" player 
  • You are accountable to yourself and your colleagues 
  • You have exceptional communication skills in person and over the phone.
  • You are happy to go above and beyond with people to ensure they have positive outcome and experience in your place of work
  • You are a fast learner and crave constructive feedback as you know it helps you grow
  • You thrive on personal and professional development in your chosen career with a desire to become an expert in your field
  • You crave working in a job that will support you to grow both personally and professionally 
  • You want a full time, salaried position with the "A-Team" in health care 
  • Are an Australian citizen or permanent resident 
  • Hold a current drivers license 
  • Demonstrate fantastic people and communication skills 
  • Show initiative and motivation
  • Can work autonomously and independently when required 
  • Be able show high energy and enhance our vibrant clinic culture
  • Have a personal involvement in or participating in sport and exercise
  • A deep willingness to learn, to be the best, but maybe lack experience!  

About the position!

  • Work closely with a team of allied health professionals 
  • Efficiently and effectively manage patient bookings, via multiple channels of communication
  • Be committed to energising the wait room, communicating with patients and ensuring they have an exceptional experience throughout our clinic
  • Be able to work at a high level with computers & technology
  • Assist with branding, marketing and social media presence and show your creative flare
  • Work in a fast paced, progressive, goal and results focused private practice 
  • Receive extensive training and ongoing support to optimize patient experiences and ensure a commitment to treatment outcomes
  • Be more then a stock-standard medical receptionist, administration officer or medical centre gate keeper
  • Own your roll creating exceptional experiences for our patients
  • Assist our clinical staff in providing our patients with a first class service on their journey to better health

Sound like the best job ever?

Well we think it is, so if you have what it takes click below and show us what got!